Terms and Conditions for SMS Communication

 
 

New Focus Counseling Center

Terms and Conditions for SMS Communication

Effective Date: February 1, 2025

New Focus Counseling Center offers SMS communication services to keep clients informed and engaged with our practice. By opting in, you agree to receive text messages under the terms outlined below.

1. Types of Messages You Will Receive

By opting into SMS communications from New Focus Counseling Center, you agree to receive the following types of messages:

  • Appointment-related notifications – reminders, confirmations, cancellations, or rescheduling notices.

  • Informational messages – updates regarding office hours, service availability, or important announcements.

  • Promotional or marketing messages – occasional notifications about new services, wellness programs, or special offers.

2. Frequency of Messages

Message frequency may vary, but clients can generally expect to receive:

  • 1-2 messages per month related to scheduling and general office updates.

  • Additional messages as necessary for appointment-related notifications.

Message and data rates may apply.

3. Opting In & Consent

Clients can opt-in to receive text messages from New Focus Counseling Center in the following ways:

  • Completing a paper opt-in form during the intake process at our office.

  • Verbally agreeing when speaking with staff in person or over the phone.

  • Texting START to opt in.

By opting in, you acknowledge that you understand and accept these Terms and Conditions.

4. Opting Out & Obtaining Help

  • To stop receiving messages, text STOP to [(Insert Shortcode or Phone Number)]. Once you opt out, you will no longer receive SMS messages from us unless you opt back in.

  • For assistance or more information, text HELP to [(Insert Shortcode or Phone Number)] or contact us directly at the information provided below.

5. Privacy & Confidentiality

We take your privacy seriously. While we strive to protect your information, SMS communication is not a fully secure method of transmitting sensitive data.

  • Clients should avoid sharing personal health information through text messages.

  • For more details on how we handle your data, please review our Privacy Policy:
    📌 Privacy Policy

6. Fees & Charges

  • Standard message and data rates may apply based on your mobile carrier plan.

  • New Focus Counseling Center is not responsible for any charges incurred due to SMS communication.

7. Prohibited Use of SMS

  • SMS messages should remain professional and relevant to scheduling, inquiries, or office updates.

  • Clients must not use SMS to send offensive, inappropriate, or confidential personal information.

8. Changes to Terms & Conditions

New Focus Counseling Center reserves the right to modify these terms at any time. Changes will be communicated to clients and updated on our website.

For the latest version, visit:
📌 Terms & Conditions

9. Contact Information

For questions or concerns, please contact:

📍 New Focus Counseling Center
3025 Lamar Avenue, Paris, Texas 75460
📞 Phone: (903) 715-4480 or (903) 784-0651
✉️ Email: trey@newfocusparis.com
🌐 Website: www.newfocusparis.com

By opting into SMS communication, you acknowledge and agree to these terms.

Effective Date: February 1, 2025